This article describes a Microsoft Dynamics CRM 2011 managed
solution that enables a Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online
organization with Microsoft Dynamics CRM 2011 Update Rollup 12 or the Microsoft Dynamics CRM December 2012 Service Update to control which browsers are
supported for your organization.
Update Rollup 12 or the December 2012 Service Update adds
the long awaited capability to use Microsoft Dynamics CRM with browsers other
than Internet Explorer. However, with this change there is potential for
customizations using JavaScript to stop working if they were not written for
the new set of browsers that Microsoft Dynamics CRM supports. As in my earlier
blog named
Using
the Solution
The Control Browser Support for Organization solution is easy to install and configure.
To Install and Configure the
Solution
1.
Download the
ControlBrowserSupportforOrganization_1_0_0_0_managed.zip
solution.
2.
Install the
solution.
3.
In the Solutions
list, open the solution and view the Configuration page. The configuration page
includes instructions about how to locate and edit the Organization Browser
Support Message (sample_OrganizationBrowserSupportMessage.htm) HTML web resource.
You must open this web resource from the default solution. You cannot access a
web resource through a managed solution page.
4.
Edit the Organization Browser Support Message
(sample_OrganizationBrowserSupportMessage.htm) HTML web resource using the Text Editor. Use the Source tab in the Text Editor when you set recommended links. The default HTML for this web
resource is look similar as below like this
<HTML><HEAD><TITLE>Browser Support Page</TITLE>
<META charset=utf-8></HEAD>
<BODY style="FONT-FAMILY:
Tahoma, Verdana, Arial" contentEditable=true>
<SCRIPT type=text/javascript>
document.onselectstart =
function () { return
false };
</SCRIPT>
<P>At [Organization Name] we
only support using Internet Explorer version 7 or higher when accessing
Microsoft Dynamics CRM. </P>
<P>For more information or
to request support for additional browsers contact <A href="mailto:someone@example.com?subject=browser support
for Microsoft CRM">[Administrator Name]</A>. </P></BODY></HTML>
You
should only change the 3 values in above HTML code to meet you organization
(a) [Organization Name],
(b) mailto:someone@example.com
and [Administrator Name]
Note:
this is Default message that display if User doesn’t used other than your set Browser.
5.
(Optional) If you want to specify that certain
users are free from the browser policy or don’t add the Browser restriction
then, you can add the security role named Any Browser Allowed to user
record.
If you want
to set only one Default Browser for your organization other than Internet Explorer
so just change the Solutions Script file sample_ControlBrowserSupportforOrganization.js.
Jscript web
resource open for editing, locate the following line:
isAllowed = SDK.ControlBrowserSupportForOrganization.isIE();
can change from IE to Chorme
isAllowed = SDK.ControlBrowserSupportForOrganization.isChrome();
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